Dore Talk

Dore consultant visit me on 10/5/2008. I had booked for an assessment for my son & daughter. Paid the fee but didn't even have a change to go throught the assessment as we found out on the assessment day that that it's close when we're there. Why did Dore accept my payment & booking for an assessment when few days later, it's close? The staff even ring me for setting the date for assessment. I can not even get through the online program as I didn't even have a PID nor medical/assessment record in the system as we never gone through the assessment. Can I get back my money ? how long is the wait ? Please advice. As a single mum & had difficulty with with my kids learning ability, I tighten my belt to help them for their future. Please help !

Regards, Ming Chua

Hello Ming Chua and welcome. If you are in england and paid by credit card you will be able to reclaim the money through the credit card company.

I know a new company has been set up by Dore and they are going back and seeing clients free of charge. I'm not sure about clients just about to have an assessment. Hopefully they will cover that. Try e-mailing them.

Regards

 Claire

whats the company called?

Thanks Claire,

I'm in Australia & I paid them in cheque of which it was cash out before my assessment & just about time of the closure. No one inform me about the closure until the day when we're in the office for the assessment.

Do you know the email address of 'Dore Australia' where I can contact with ? Thanks !

Ming

Dore Australia...

Good luck with emailing them, they don't respond to me!  

I am in the UK in a similar situation.  I am down £500 with no appointment. I booked the appointment within days of them closing..

 How can they do this to people who need the money, love their kids and simply want to help them!   It seems to me that they must have known they were about to go before they took my booking and my money.  So now I have no help and no money!   I just want my money back so that I can go elsewhere for help before it is too late for my son!

 incidentally there is nothing on their website that says they are closed at the moment. Surely they aren't still taking peoples money for non-existant appointments?!

For more info on what happened with Dore going into administration / liquidation, try these blogs:

Brainduck http://brainduck.wordpress.com/category/dore
Gimpy http://gimpyblog.wordpress.com/?s=dore
HolfordWatch http://holfordwatch.info/?s=dore
Podblack http://podblack.wordpress.com/?s=dore&searchsubmit=Find+%C2%BB
Bad Science http://www.badscience.net/?cat=72

 Dore Australia was illegally trading as insolvent from Jan 08, Wynford was warned about this and had a legal duty to prevent it.

You aren't going to get money back either in Australia or the UK from DORE itself, as the companies you had a contract with no longer exist. The blogs above have some advice on how to get money back from other sources (credit cards, Govt schemes, etc) - try Podblack for Australia and Brainduck (mine) for the UK. However, you should also contact the administrators Woodgate in Australia, Kroll in the UK. Woodgate in particular has a very interesting report (no longer online but I will email it to anyone who asks) describing exactly what happened in financial terms.

Sorry I can't give you better news, and good luck!